Jean Austen Enriquez

A SIL provider preparing for an audit needs one thing above all else: certainty about what an approved quality auditor will ask to see. This checklist follows the NDIS Commission’s own audit framework and the NDIS Practice Standards. It covers every document, record, and piece of evidence auditors assess across participant files, staff records, and … Read more

Many SIL providers assume a fixed national staffing ratio exists. It doesn’t. The NDIS Practice Standards require providers to determine staffing ratios through a documented, individualised process based on each participant’s plan, support needs, and risk profile. This guide explains what the framework requires, how ratios are determined and documented, what auditors look for, and … Read more

Supported Independent Living sits in a category of its own. Most NDIS registration groups answer to one set of rules. SIL answers to three. It carries mandatory registration. It now has its own Practice Standards, effective from 1 July 2026. And it operates inside shared living arrangements, which raises the stakes on safeguarding, incident management, … Read more

Your audit date is set. You have a general sense that your documentation is mostly in order but “mostly” is doing a lot of work in that sentence. The most reliable way to know whether you will pass before the auditor arrives is to run a mock audit first. This page walks through exactly what … Read more

SIL funding is not a simple line item on a participant’s plan. For providers, understanding how it works shapes every part of service delivery. It affects how you structure services, write Rosters of Care, and manage financial sustainability across your organisation. Here’s the core premise: SIL funding pays for support workers, not accommodation. The amount … Read more

An NDIS verification audit typically costs between $1,500 and $3,000 for lower-risk providers in 2026. The final figure depends on how many registration groups you hold, the auditor you choose, and how well your documentation is prepared before submission. This page covers verification audits specifically, not certification, so if you deliver lower-risk supports, you are … Read more

An NDIS audit costs between $900 and $8,000+, depending on your audit type, service complexity, and organisation size. Verification audits typically run $900–$3,000. Certification audits range from $3,000 to $8,000 or more. These figures cover your auditor’s fee only; preparation costs, travel, and re-audit charges sit on top. This article covers exactly what drives those … Read more